Hi this is Jessica with Tiny Frog Technologies, I’m our Marketing Director. And today I want to talk about adding LiveChat to your website. Adding LiveChat can actually boost the conversions on your website. And this happens because visitors have less steps to go through to contact your team. Before Adding LiveChat To Your Website Now the most important thing to think about before you add LiveChat, is whether your team has the manpower to really be on the chats during your main business hours. And if you can handle all the incoming requests. If you can’t do that, then I would recommend not adding LiveChat. What tends to happen is if a visitor comes to your site and there is a LiveChat but no one is available, or they put a request in and no one responds to them on the chat – that… Read More.
Hello this is Mikel Bruce CEO of Tiny Frog Technologies. I’d like to talk a little bit about your website and how the important content is displayed on your website. Probably the most important page on a website is your home page. Most of the people who land on your website will almost always land on your home page first so it is definitely the most important page in your website. In terms of setting the tone for the whole website visit or encouraging someone to stay on your website. But there’s also a couple of other very important pages in your website. The other one is your about page and probably your service pages. Those are probably the most important pages in your website – if you have a marketing site. If you have an e-commerce site there’s your product pages, those are obviously… Read More.
Hi I’m Chris with Tiny Frog Technologies and I want to talk to you a little bit about security topics on your WordPress website. I get questions like how important are security scans? Well to keep your website free from malware you’ll need to have security scanning software installed on your server where your website is hosted. And these security scans should run anywhere between three to four hours, 24 hours a day, seven days a week. And they should detect any type of malware infection and also clean it up. Security Monitoring Software If your website is infected for a long period of time it can get blacklisted from Google and other top security companies. So you definitely don’t want to wait or have your website infected for a very long time. You should definitely have these security scans installed on the server, scanning… Read More.
There’s been a lot of recent news about the General Data Protection Regulation (GDPR), which goes into effect on May 25, 2018. The GDPR will have implications for all website owners, even those with U.S.-based companies. Below we’ve compiled a basic review of the GDPR & how to upgrade your website in order to stay in compliance & avoid potential financial penalties. What is the GDPR? The GDPR sets new standards for what data is collected on a website, how it is collected, and what is done with that data. The law was written with very broad language. It will affect: 1) all organizations established in the EU 2) all organizations that process the personal data of EU citizens, regardless of where the organization is established. The term “personal data’ in the law has been expanded from just common information (name, email, phone number) and… Read More.
Hello, this is Mikel Bruce CEO of Tiny Frog Technologies. I’d like to talk a little bit about e-commerce websites and whether or not it’s a good fit for your business and for your website. We have a lot of companies who have typical or standard marketing websites who contact us and who want to build a new site and add e-commerce to it. Or who want to add e-commerce to their existing website. And in some cases it’s a good fit. In some cases it may not be a good fit. Probably one of the primary determining factors as to whether or not e-commerce is a good fit for your website in terms of the products and services you sell, is a big one… a main one… the price. If you’re selling products that are very expensive and don’t have a really strong recognizable… Read More.
Hi, I’m Theresa Mills, Web Strategist with Tiny Frog Technologies. I’m here to talk to you today about your About page. In analytics, it’s shown that the About page is one of the most frequently visited pages, and here’s why… when you’ve visited a website for the first time and didn’t know anything about the company, where was the place you went for information? Most likely to the About page. But you weren’t going there to learn about whose employed at the company or how many grandchildren they have – what you were going there for is for information. To learn what the company does. And whether or not they do what you need them to do to solve your problems. The About page is so important and it’s your chance to tell your story, but also to connect with your audience. As part of… Read More.
Hello this is Mikel Bruce CEO of Tiny Frog Technologies. I would like to spend just a minute or two talking about if you’re considering having a new website built as this will effect how to evaluate a website proposal. Some of the things you may want to consider or factor into your decision when you’re evaluating a company and/or a different website platform – probably the most important thing is the platform that your website is built on. You’re probably familiar with a content management system. What you may be familiar with for a content management system is it’s basically a web platform or web system that powers your website. We use WordPress and there’s several other content management systems. It’s relatively important to have a content management system on your website because if you ever want to make any changes to your website,… Read More.
Hi I’m Chris with Tiny Frog Technologies and today I wanted to talk to you about a common question that comes from clients about the difference between domain registration and hosting. Well a domain registrar is a company that you purchase your domain name from. It holds the DNS settings that hold records which tell the domain “Hey I want my email over here” and “I need my website over here.” These DNS settings hold records that tell your domain where to host your email and where to host your website. It’s not necessary to have all three of them in one area because you can buy domain “A” from company “A” and also have email hosted there, and a website hosted there too. But it’s not necessary. At Tiny Frog we specialize in WordPress website hosting. So your domain can be registered with one… Read More.
Hi, this is Chelsea from Tiny Frog Technologies. I am the Development Coordinator here and I’d like to talk to you a little bit today about organizing your website content. On WordPress websites it’s really important to organize your website content so that it flows and makes sense for all of your users. This is becoming especially important for users with accessibility needs. So anybody that’s coming to your site with assistive technology in anyway whether it be a screen reader or any of the new technology that’s come out, your website content is really important as you already know. This is important for search engine optimization, but also for the general user experience. So with WordPress there are few tips that we can offer you that will really help set your site apart for accessibility: The first thing is to considered a FAQ accordion…. Read More.
One of the most popular questions we hear when building a site is, “Can we collect that information on our website?” Online forms, membership systems & shopping carts are great resources for a business. However, the more customer information and transactions that you handle on your website, the more potentially liable your business is for your customers’ data. Here are 5 best practices for collecting data on WordPress websites: 1. Be Cautious with Online Forms By default, WordPress websites do not store personal information other than what a user willingly decides to enter into a form. However, you need to be careful what information you request in forms. Never collect confidential information in an open form, such as a birthdays, social security numbers, medical information, etc. 2. Use Secure E-Commerce Systems If you need to have content on your website that is restricted to certain users… Read More.